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近日，許多地方出臺(tái)了限電措施，嚴(yán)格控制高能耗企業(yè)的用電情況。許多外貿(mào)企業(yè)反饋說，當(dāng)?shù)匾呀?jīng)開始開三停四 開七停七……

近幾周，一些受影響的企業(yè)的訂單交付將短暫推遲。此時(shí)如何用英語向客戶解釋？有沒有一些真正的錘子能讓客戶理解工廠的困難？

以下是相關(guān)內(nèi)容的整理。

提醒: 如果您的工廠沒有受到影響，客戶的訂單也沒有受到影響，或者生產(chǎn)限制時(shí)間短，影響小，買方也沒有詢問，則無需向買方解釋，以免引起不必要的疑慮或恐慌。（如果你想強(qiáng)迫訂單，那就另說吧。

英文郵件模板分為以下三種:

01 客戶訂單受限產(chǎn)影響

Dear Customers,(改為客戶名)

Due to the recent “dual control of energy consumption” policy of the Chinese government,our manufacturing operation has been adjusted to "run for 7 days and stop 7 days"(根據(jù)實(shí)際情況修改)，and the production capacity is only half (根據(jù)實(shí)際情況修改)of that under normal conditions.

We have tried our best to ensure the on-time production,but we are very sorry to inform you that the delivery of your order will be delayed by X days,and the latest delivery time is XX\XX.

You have always been our company's most important customer. Therefore,your order will be processed first in our production line. Please rest assured that we will definitely complete the production with quality and quantity,and minimize the impact. Once the tight power supply is relieved,our production capacity will be restored immediately.

We will keep in touch with you on the progress of the order. If you have any further questions or concerns,please contact us and we will get back to you as soon as possible.

We appreciate your continued support and understanding!

尊敬的客戶，

由于最近的能耗雙控，我公司生產(chǎn)線的運(yùn)營周期調(diào)整為開放x停x正常情況下，產(chǎn)能為xx。我們盡力確保訂單的生產(chǎn)進(jìn)度，但很抱歉通知您，您的訂單交貨期將被推遲x天交付，最遲交付時(shí)間為x月x日。

你一直是我們公司最重要的客戶，所以在當(dāng)前產(chǎn)能緊張的情況下，你的訂單在我們的生產(chǎn)線上排名第一。請(qǐng)放心，我們將保質(zhì)保量地完成生產(chǎn)，盡量減少產(chǎn)能有限的影響。一旦當(dāng)?shù)仉娏?yīng)緊張局勢(shì)緩解，我們的產(chǎn)能將立即恢復(fù)。

我們將隨時(shí)與您溝通訂單進(jìn)度。如果您有任何問題，請(qǐng)聯(lián)系我們，我們會(huì)盡快回應(yīng)。

感謝您的支持和理解！

Dear Customers,（改為客戶名字）

Perhaps you have noticed that the Chinese government's recent “dual control of energy consumption” policy has had a certain impact on the production capacity of some manufacturing companies.

But please rest assured that our company has not encountered the problem of limited production capacity. Our production line is running normally,and your order will be delivered as scheduled.

We will keep in touch with you so that you can keep abreast of our production progress.

尊敬的客戶，

也許你已經(jīng)注意到，最近的能耗雙重控制對(duì)一些制造企業(yè)的生產(chǎn)能力有一定的影響。但請(qǐng)放心，我公司目前沒有遇到產(chǎn)能有限的問題，生產(chǎn)線運(yùn)行正常，您的訂單將如期交付。

我們將隨時(shí)與您溝通，更新生產(chǎn)進(jìn)度。

03 借此逼單

Dear Customer,(改為客戶名)

Perhaps you have noticed that the recent “dual control of energy consumption” policy of the Chinese government has had a certain impact on the production capacity of some manufacturing companies,and the delivery of orders in some industries has to be delayed.

In addition,the China Ministry of Ecology and Environment has issued the draft of "2021-2022 Autumn and Winter Action Plan for Air Pollution Management" in September. This autumn and winter (from October 1,2021 to March 31,2022),the production capacity in some industries may be further restricted.

To mitigate the impact of these restrictions,we recommend that you place an order as soon as possible. We will arrange production in advance to ensure that your order can be delivered on time.

If you have any questions,please contact us and we will respond to you as soon as possible.

尊敬的客戶，

也許你已經(jīng)注意到，最近的能耗雙重控制對(duì)一些制造企業(yè)的生產(chǎn)能力產(chǎn)生了一定的影響，一些行業(yè)的訂單交必須推遲。中國生態(tài)環(huán)境部辦公廳于9月發(fā)布了《重點(diǎn)領(lǐng)域》2021-2022今年秋冬(2021年10月1日至2022年3月31日)，部分行業(yè)將受到重視，產(chǎn)能可能會(huì)進(jìn)一步限制。

我們建議您盡快下訂單，以便我們可以提前安排生產(chǎn)線，以確保您的訂單能夠按時(shí)交付。

如果您有任何問題，請(qǐng)聯(lián)系我們，我們會(huì)盡快回應(yīng)。

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